27 Mar

Privacy Policy

We value your trust. In order to honor that trust, Techzanite Consultants Limited, SMARTSCHOOL – TANZANIA adheres to ethical standards in gathering, using, and safeguarding any information you provide. Techzanite Consultants Limited is a leading Ed-Tech company, incorporated in Tanzania and our partner SmartSchool Education Pvt Ltd is a leading Ed-Tech company, incorporated in India, for imparting learning. This privacy policy governs your use of the application SMARTSCHOOL – TANZANIA App – The e-Learning App (Application) and the other associated applications and sites managed by Techzanite Consultants Limited, SmartSchool Education Pvt Ltd and SMARTSCHOOL’s Classes. User Provided Information The Application obtains the information you provide when you download and register the Application. When you register with us and use the Application, you generally provide (a) your name, email address, phone number, password and your educational interests; (b) transaction-related information, such as when you make purchases, respond to any offers, or download or use applications from us; (c) information you provide us when you contact us for help; (d) information you enter into our system when using the Application, such as while asking doubts, participating in discussions and taking tests. We may use the information you provided us to contact you from time to time to provide you with important information, required notices and marketing promotions. We will ask you when we need more information that personally identifies you (personal information) or allows us to contact you. Automatically Collected Information In addition, the Application may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application. As is true of most Mobile applications, we also collect other relevant information as per the permissions that you provide. We use an outside credit card and mobile money payment processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purpose. We will retain User provided data for as long as you use the Application and for a reasonable time thereafter. We will retain Automatically Collected information for up to a period of time and thereafter may store it in aggregate. Use of your Personal Information We use the collected data to analyse trends, to conduct research, to administer the application, to learn about user’s learning patterns and movements around the application and to gather demographic information and usage behavior about our user base as a whole. Aggregated and individual, anonymized and non-anonymized data may periodically be transmitted to external services to help us improve the Application and our service. We will share your information with third parties only in the ways that are described below in this privacy statement. We may use the individual data and behavior patterns combined with personal information to provide you with personalized content, and better your learning objectives. Third parties provide certain services which we may use to analyze the data and information to personalize, drive insights and help us better your experience or reach out to you with more value added applications, products, information and services. However, these third party companies do not have any independent right to share this information. SMARTSCHOOL – TANZANIA will occasionally email notices or contact you to communicate about our services and benefits, as they are considered an essential part of the service you have chosen. We may disclose ‘User provided and automatically collected’ Information:
● as required by law, such as to comply with a subpoena, or similar legal process;
● when we believe in good faith that disclosure is necessary to protect our rights, protect your
safety or the safety of others, investigate fraud, or respond to a government request;
● with our trusted services providers who work on our behalf, do not have an independent use
of the information we disclose to them, and have agreed to adhere to the rules set forth in this
privacy statement;
● with third party service providers in order to personalize the for a better user experience and
to perform behavioral analysis
● if Techzanite Consultatns Limited or SmartSchool Education Pvt Ltd is involved in a merger,
acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a
prominent notice on our Web site or other channels of any change in ownership or uses of this
information, as well as any choices you may have regarding this information.
Access to your Personal Information
We will provide you with the means to ensure that your personal information is correct and current. If
you have filled out a user profile, we will provide an obvious way for you to access and change your
profile from our application.
We are concerned about safeguarding the confidentiality of your information. We provide physical,
electronic, and procedural safeguards to protect information we process and maintain. For example,
we limit access to this information to authorized employees only who need to know that information
in order to operate, develop or improve our Application. Please be aware that, although we endeavor
to provide reasonable security for information we process and maintain, no security system can
prevent all potential security breaches.
Changes to this Statement
As SMARTSCHOOL – TANZANIA evolves, our privacy policy will need to evolve as well to cover
new situations. You are advised to consult this Privacy Policy regularly for any changes, as continued
use is deemed approval of all changes.
Your Consent
By using the Application, you are consenting to our processing of your information as set forth in this
Privacy Policy now and as amended by us. “Processing,” means using or touching information in any
way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing
information, all of which activities will take place in Tanzania. If you reside outside Tanzania your
information will be transferred, processed and stored there under Tanzania privacy standards.
Reach out to us on support@smartschool.co.tz, in case of any queries.
Terms & Conditions
1. All information, content and material, including the software, text, images, graphics, video and
audio, contained in the SD Card and the products and services are copyrighted property of
SmartSchool Education Pvt Ltd. All trademarks, services marks, trade names, and trade dress are
proprietary to Techzanite Consultants Limited and their partner SmartSchool Education Pvt Ltd. No
information, content or material from the our products and services may be copied, downloaded,
reproduced, modified, republished, uploaded, posted, transmitted or distributed in any way without
obtaining prior written permission from Techzanite Consultants Limited and their partner
SmartSchool Education Pvt Ltd and nothing on this SD card shall be deemed to confer a license of or
any other right, interest or title to or in any of the intellectual property rights belonging to
SmartSchool Education Pvt Ltd, to the User. You may own the medium on which the information,
content or materials resides, but SmartSchool Education Pvt Ltd retain full and complete title to the
information, content or materials and all intellectual property rights therein.
2. Your use of our products and services provided for herein is solely for your personal and noncommercial
use. Any use of this SD Card or its content other than for personal purposes is prohibited.
Your personal and non-commercial use of this SD Card and / or our services shall be subjected to the
following restrictions:
i) You may not decompile, reverse engineer, or disassemble the contents of the SD Card and / or our
products, or (c) remove any copyright, trademark registration, or other proprietary notices from the
contents of the SD Card and / or our products.
ii) You will not (a) use our product or service for commercial purposes of any kind, or (b) advertise or
sell any products, services or otherwise (whether or not for profit), or solicit others (including, without
limitation, solicitations for contributions or donations) or use any public forum for commercial
purposes of any kind, or (c) use the SD Card and / or our products and services in any way that is
unlawful, or harms Techzanite Consultants Limited and their partner SmartSchool Education Pvt Ltd
or any other person or entity as determined by Techzanite Consultants Limited and their partner
SmartSchool Education Pvt Ltd.
3. Techzanite Consultants Limited and their partner SmartSchool Education Pvt Ltd or any of its
subsidiaries or content partners shall have no responsibility for any loss or damage caused to tablet or
any other hardware and / or software, including loss of data or effect on the processing speed of the
tablet, those results from the use of our products and services.
i) In no event will Techzanite Consultants Limited be liable for damages of any kind, including
without limitation, (1) indirect, punitive, special, exemplary, incidental, or consequential damage
(including loss of business, revenue, profits, use, data or other economic advantage, loss of programs
or information), or (2) direct damages in excess of the amount paid to Techzanite Consultants Limited
for the product and / or service, arising out of the use of, misuse of or inability to use, or errors,
omissions or other inaccuracies in the Site or the products and / or services, or any information
provided on the Site. Some jurisdictions do not allow the limitation or exclusion of liability.
Accordingly, in such instances, some of the above limitations may not apply to the User
4. You have to specify the address to which the shipment has to be made at the time of purchase. All
product(s) shall be delivered directly to the address as specified at the point of ordering [and you
cannot, under no circumstances whatsoever, change the address after the order is processed]. Any
inconsistencies in name or address will result in non-delivery of the product(s).
5. (a) For return of product(s) damaged at the time of delivery, the shipping charges shall be borne by
Techzanite Consultants Limited . However, for return any of the product(s) for any other reasons, it
shall be the responsibility of the registered User to arrange for the return of such cancelled product(s)
and the shipping charges shall be borne by such User. (b)We request you not to accept any product
package that seems to be tampered with, opened or damaged at the time of delivery. The products
must be returned in the same condition / unopened as delivered by Techzanite Consultants Limited.
Any products returned showing signs of any use or damage in any manner shall not be accepted for
return. (c)All requests for return of products have to be placed within 7 days from the date of delivery.
Please note that no refunds shall be claimed or will be entertained post 7 days from the date of
6. Techzanite Consultants Limited may also contact the user through sms, email and call to give
notifications on various important updates. Therefore, User holds Techzanite Consultants Limited non
liable to any liabilities including financial penalties, damages, expenses in case the users mobile
number is registered with Do not Call (DNC) database.
7. You hereby indemnify, defend, and hold Techzanite Consultants Limited and their partner
SmartSchool Education Pvt Ltd’s distributors, agents, representatives and other authorized users, and
each of the foregoing entities” respective resellers, distributors, service providers and suppliers, and
all of the foregoing entities’ respective officers, directors, owners, employees, agents, representatives,
harmless from and against any and all losses, damages, liabilities and costs arising from your use of
our product.
8. In the event of breach of the terms and conditions of this Terms of Use by the User, the User shall
be promptly liable to indemnify Techzanite Consultants Limited for all the costs, losses and damages
caused to Techzanite Consultants Limited as a result of such a breach.
9. In the event of your breach of this Terms of Use, you agree that Techzanite Consultants Limited
and their partner SmartSchool Education Pvt Ltd will be irreparably harmed and will not have an
adequate remedy in money or damages. Techzanite Consultants Limited therefore, shall be entitled in
such event to obtain an injunction against such a breach from any court of competent jurisdiction
immediately upon request. Techzanite Consultants Limited right to obtain such relief shall not limit its
right to obtain other remedies.
10. Techzanite Consultants Limited and their partner SmartSchool Education Pvt Ltd would never spy
or collect personal information that could compromise the privacy of the user. Techzanite
Consultants Limited would install certificates on your device to secure its content and Intellectual
Properties. In some Android devices there could be a warning or notification of these certificates as a
possible spy on network. The certificate is issued to the localhost and used for securing our
Intellectual Properties. Techzanite Consultants Limited and their partner SmartSchool Education Pvt
Ltd or any of its partners do not have any means to spy or monitor your activities on your network.
11. Persons who are “competent/capable” of contracting within the meaning of the Tanzania Law of
Contract Act Cap 345 R.E 2002 shall be eligible to use our products or services. Persons who are
minors, un-discharged insolvents etc. are not eligible to use our products or services. As a minor if
you wish to use our products or services, such use shall be made available to you by your legal
guardian or parents. Techzanite Consultants Limited and their partner SmartSchool Education Pvt Ltd
will not be responsible for any consequence that arises as a result of misuse of any kind of our
products or services that may occur by virtue of any person including a minor using the services
provided. By using the products or services you warrant that all the data provided by you is accurate
and complete and that you have obtained the consent of parent/legal guardian(in case of minors).
Techzanite Consultants Limited reserves the right to terminate your subscription and / or refuse to
provide you with access to the products or services if it is discovered that you are under the age of 18
years and the consent to use the products or services is not made by your parent/legal guardian or any
information provided by you is inaccurate.
12. We may disclose to third party services certain personally identifiable information listed below:
–information you provide us such as name, email, mobile phone number
— information we collect as you access and use our service, including device information and network
13. This information is shared with third party service providers so that we can:
–personalize the app for you
— perform behavioral analytics